Frequently Asked Questions

Yes! Our smart pill dispenser includes a caregiver app that lets you monitor dose tracking from anywhere. You'll receive real-time notifications when doses are taken or missed, giving you peace of mind even when you can't be there in person.
If a dose is missed, both you and your loved one will receive instant alerts through the app and the device itself. the dispenser will continue to remind them until the dose is taken, and you'll be notified so you can follow up if needed.
Absolutely! You can add multiple family members or caregivers to the monitoring system. Everyone will have access to dosing schedules, routine history, and real-time alerts, making it easy to coordinate care as a team.
Not at all! The setup is designed to be simple and intuitive. Most users have it up and running in under 10 minutes. Our step-by-step guide walks you through the process, and our support team is always available if you need assistance.
Yes, the system supports both scheduled and as-needed doses. You can set up flexible dosing windows and track when on-demand doses are taken, ensuring complete routine management for all types of directed daily items.
The dispenser will send you multiple reminders through audio alerts, visual cues, and app notifications. Your caregivers will also be notified, so they can check in with you. The system helps ensure no dose is forgotten.
Reloading is simple and takes just a few minutes. The compartments are clearly labeled and easy to access. The app will remind you when it's time to refill, and you can even set up notifications for caregivers to help with the refilling process.
The dispenser can hold up to 28 days of pills or supplements, depending on your dosing schedule.This means less frequent refills and more convenience for both you and your caregivers. You'll receive advance notifications when it's time to reload.
Our dispenser accommodates most standard pill sizes, including pills and capsules. Each compartment can hold multiple pills. If you have questions about specific pills or supplements, our support team can help verify compatibility before you purchase.
We recommend starting with our Complete Care Bundle, which includes the dispenser, extended warranty, and premium support. For families managing multiple loved ones, our Family Plan offers the best value with multiple device support and shared caregiver access.