1. Information Collected

• Personal/Account Info: Name, contact info, shipping, caregiver, linked users, account settings.
• Device/App Data: Device IDs, logs, errors, support, app usage, technical data, IP address, OS, session info.
• Usage Data: Medication/supplement data (as entered), caregiver interactions, analytics, beta feedback.
• Location Data: If enabled by user/app.
• Payment Info: Processed securely by third-party providers.
• Communications: Support, emails, in-app messages.
• De-identified/Aggregated Data: Stripped of personal identifiers.
• Cookies/Tracking: Cookies, device IDs, analytics tools, and similar technologies to operate, analyze, and secure the LiviPod™ website/app.

2. How We Use Your Information

• Operate and improve the LiviPod™ device, app, and services.
• Personalize and support the user and caregiver experience.
• Analyze, research, and develop features and products.
• Communicate with you (support, updates, marketing — opt-out available).
• Protect, secure, comply with laws, or provide recall/safety notices.
• Commercialize/share de-identified or aggregated data.
• Fulfill legal obligations and as otherwise described at collection.

3. Cookies & Tracking

We and our service providers use cookies, web beacons, mobile IDs, and similar technology to:

• Secure, operate, and enable core features of the website/app.
• Analyze activity, measure engagement, and improve services.
• Remember preferences, personalize experience, and run analytics/marketing.
  You can control cookies in your device or browser settings; disabling may impact core functions.

4. Data Sharing & Disclosure

• No sale or rental of data that directly identifies you.
• De-identified/aggregated data may be shared, sold, or licensed to third parties.
• With service providers (payment, IT, analytics, support).
• With designated caregivers/loved ones you set up.
• As required by law, for business transfers (merger/sale/audit), or to enforce agreements.

5. Data Retention & Security

• Retained only as long as needed or required by law.
• Industry-standard safeguards (encryption, access controls) — no system is 100% secure.
• Notice of security incidents will be given per law, without admitting liability.

6. International Data Transfers

Data may be stored or processed in the U.S. or other jurisdictions with different privacy laws. By using LiviPod™, you consent to these transfers.

7. Your Rights & Choices

• Access: Request a copy of your data.
• Correction: Request correction of inaccurate or obsolete info.
• Deletion: Request data deletion (subject to legal/retention needs).
• Restriction/Object: Restrict processing or opt out of marketing.
• Portability: Request data in portable form where required by law.
• Manage cookies/app permissions via device settings.
• Email Privacy@LiviPods.com for all privacy requests.

8. Children’s Privacy

We do not knowingly collect from children under 18 without parental consent. Contact us to remove such information.

9. Release of Liability

By using LiviPod™ Systems and Services, you and your caregivers release the Company from claims or damages arising from use/misuse, device errors, health outcomes, breaches, loss, injury, or caregiver actions.

10. Security Incidents

If we experience a security incident affecting your information, we will notify you as required by law and take appropriate steps to mitigate.

11. Modifications & Re-Consent

We may update this Privacy Policy at any time. Material changes will be communicated in-app or by email and may require new acceptance. Continued use after changes = acceptance.

12. Contact

For privacy questions or requests, email contact@LiviPods.com.